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"date": "2026-11-03", "heure": "10:00", "lieu": "Bureau de Lausanne", "statut": "Effectué", "objet": "Optimisation LAMal 2027", "notes": ""}], "relances": [{"id": "l1", "clientId": "c13", "date": "2026-11-06", "objet": "Rappeler pour l'offre ménage / RC privée", "fait": false}, {"id": "l2", "clientId": "c02", "date": "2026-11-13", "objet": "Envoyer comparatif LCA", "fait": false}, {"id": "l3", "clientId": "c06", "date": "2026-11-19", "objet": "Prendre des nouvelles après changement d'emploi", "fait": false}, {"id": "l4", "clientId": "c10", "date": "2026-10-20", "objet": "Remise de la police signée", "fait": true}], "rapports": [{"id": "p1", "clientId": "c07", "date": "2026-11-03", "heure": "10:00", "type": "Entretien au bureau", "duree": 60, "participants": "M. Cuendet", "objet": "Optimisation LAMal 2027", "situation": "LAMal franchise 300, LCA hospitalisation. 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